Anik Shuvo

Friendly and reliable retail assistant with pharmacy support experience. Skilled in customer service, cash handling, stock management and assisting with day-to-day pharmacy operations. Fast learner, detail-oriented and committed to providing excellent service in a busy retail environment.

Admin Officer at Equinox Tasmania Pty Ltd (2026-02 – Present)

Administrative support and client assistance

• Handled client enquiries and support
• Provided phone, email, and in-person assistance
• Guided clients on procedures and documents
• Resolved issues and maintained records

Pharmacist in-Charge at AKS Pharmacy, AKS Khan Healthcare Ltd (2023-07 – 2026-02)

Pharmacy operations and management

• Handled customer concerns and delivered high-quality patient-focused service
• Managed daily pharmacy operations to ensure efficient workflow and compliance with regulations
• Recruited, trained and evaluated pharmacy staff
• Assisted customers with OTC products and basic medication inquiries
• Maintained inventory, stocked shelves, and checked expiry dates

Product Executive at Labaid Pharmaceuticals Ltd (2020-03 – 2022-12)

Operations management and performance oversight

• Oversaw operations and performance targets
• Resolved issues to maintain satisfaction
• Mentored and supported senior staff
• Maintained positive customer relationships
• Encouraged a high-performance culture

Master of Pharmacy in Pharmacy – Southern University Bangladesh (2018)

Bachelor of Pharmacy in Pharmacy – Southern University Bangladesh (2017)