Audiology Student
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Supported business operations through performance reporting, operational data analysis, and reporting frameworks using Excel and Power BI. Collaborated with stakeholders to deliver accurate reporting, improve business processes, and mentor new graduates through the agency's buddy program.
Program Support Officer at Services Australia (2025-12 – Present)
Supported business operations through performance reporting, operational data analysis, and reporting frameworks using Excel and Power BI. Collaborated with stakeholders to deliver accurate reporting, improve business processes, and mentor new graduates through the agency's buddy program.
Business Analyst at Services Australia (2025-08 – 2025-12)
Supported the Speech Analytics team by analysing customer interaction data, documenting business requirements, and preparing reports to inform operational decision-making. Collaborated with stakeholders to validate requirements and contribute to process improvement initiatives.
Program Support Officer at Services Australia (2025-02 – 2025-08)
Supported the Program Manager in delivering strategic initiatives across multiple portfolios by analysing data, preparing reports, and coordinating stakeholder engagement to support business priorities.
Pharmacy Assistant at Chemist Warehouse (2021-11 – 2025-01)
Delivered high-quality customer service by assisting customers, processing sales transactions, maintaining stock availability, and working collaboratively to meet operational targets in a fast-paced retail environment.
Boundary Umpire at WRFL Umpires Association (2016-03 – 2019-02)
Officiated football matches, applied game rules, and worked collaboratively with officiating teams while developing strong communication, decision-making, and teamwork skills in a high-pressure environment.
Masters of Clinical Audiology in Clinical Audiology – La Trobe University (2026-02)
Bachelor of Science in Biological Sciences Major – RMIT University (2021-03 – 2023-12)
VCE Certificate – Mackillop College Regional College (2015-02 – 2020-12)
