Cliff Chen

Experienced bakery professional with over 8 years in artisan baking and 5+ years in retail bakery management and supervision. Strong background in production planning, team leadership, quality control, cost management, and sales performance across major supermarket chains and artisan bakeries.

Bakery Manager at Woolworths Supermarket (2024-01 – 2024-05)

• Led bakery teams to achieve sales and productivity targets
• Managed rostering, labour costs, stock control and waste reduction
• Ensured consistent product quality and compliance with standards

Bakery Manager at Coles Supermarket (2023-03 – 2023-12)

• Led bakery teams to achieve sales and productivity targets
• Managed rostering, labour costs, stock control and waste reduction
• Ensured consistent product quality and compliance with standards

Fresh Production Supervisor at Laurent Bakery (2020-10 – 2022-10)

• Supervised artisan bread production from mixing to baking
• Trained staff and managed weekly rosters
• Maintained quality assurance standards and production flow

Baker at Oasis Bakery / Noisette Bakery / Balranald Bakery (2015 – 2020)

• Artisan bread production including mixing, shaping, proofing and baking
• Produced pastries, pies, and laminated products
• Supported training of junior bakers and inventory control

Sales & Management Roles at Various (2009 – 2015)

• Electronics retail sales, customer service and inventory management
• Restaurant management, staff training and marketing planning
• Business ownership experience in food service industry

Certificate III in Patisserie – International Institute of Business and Management (2018)

Postgraduate in Marketing – Holmesglen, Melbourne (2009)

Diploma – Taiwan Police College (1993)