Crissy Haggar

Friendly and customer-focused professional with strong experience in customer service, sales, administration, and retail environments. Skilled in handling customer enquiries, booking appointments, phone sales, data entry, scheduling, and delivering positive customer experiences. Over 10 years of experience working directly with clients in fast-paced service roles, with a background in both customer solutions and hairdressing.

Customer Solutions Consultant - O'Brien Glass

(2023-09)

• Deliver high-quality customer service over the phone and through customer enquiries
• Handle appointment bookings and scheduling efficiently
• Process customer information and complete accurate data entry
• Assist customers with insurance-related scheduling and enquiries
• Support sales over the phone by recommending services and solutions
• Resolve customer issues professionally and effectively

Retail Assistant - Hair Supplies

(2022-03 - 2023-09)

• Provided excellent customer service in a busy retail environment
• Assisted customers with product recommendations and sales
• Processed payments and handled EFTPOS/cash transactions
• Built positive relationships with regular customers
• Worked as part of a team to achieve sales goals

Qualified Hairdresser

10+ Years Experience

• Delivered personalised customer service to a wide range of clients
• Built strong long-term customer relationships through professionalism and communication
• Managed appointments and client scheduling
• Recommended and sold haircare products and services
• Worked in fast-paced salon environments while ensuring customer satisfaction