Densyl Williams

Professional Experience

Based on your career background, these are the key experiences you can list on LinkedIn, SEEK and other job search platforms.

• Operations Management: Overseeing daily operations, service delivery, operational planning and business performance in complex environments.
• Senior Leadership and People Management: Leading and supervising large, diverse teams of up to 180 personnel, including managers, supervisors and operational staff.
• Strategic Planning and Business Management: Developing operational strategies, improving business processes and supporting organisational objectives.
• Workforce Management: Managing staff rosters, workforce planning, recruitment support, leave management, overtime and payroll compliance.
• Project Management: Coordinating infrastructure upgrades, operational improvements, contractors, resources and project delivery.
• Business Systems Management: Experience implementing, testing and improving operational systems, including ODS, CCMD, NoahFace and Nimbus.
• Corporate Administration: Managing administrative functions, executive reporting, documentation, records and business support services.
• Stakeholder and Government Relations: Working closely with government departments, Australian Border Force, contractors, service providers and senior executives.
• Risk Management and Compliance: Managing operational risks, workplace safety, incident reporting, regulatory compliance and internal audits.
• Financial and Resource Management: Monitoring operational expenditure, overtime costs, resource allocation and workforce efficiency.
• Change Management and Continuous Improvement: Implementing new procedures, improving workflows and supporting organisational change.
• Emergency and Incident Management: Leading operational responses, managing critical incidents and maintaining business continuity.
• Military Leadership and Executive Support: Experience as a Staff Officer in the South African Navy, providing executive-level communications, administration and operational coordination.
• Communication and Public Relations: Formal qualifications and practical experience in corporate communication, stakeholder engagement, professional reporting and public relations.
• Cross-Cultural Leadership: Experience working with multicultural teams, international stakeholders and diverse communities.

Employment History

Organisation

Position

Secure Journeys

Detention Service Manager, Operations

Serco Australia

Detention Service Manager / Acting Client Service Manager

South African Navy

Staff Officer, Communications and Administration

Qualifications

• Master of Business Administration (MBA)

• Diploma of Mass Communication

• Diploma of Public Relations

• Certificate IV in Public Relations

• Certificate III in Security Operations

• Certificate II in Security Operations

• International Protocol and Business Etiquette training

Qualification Institution Year

Master of Business Administration (MBA) Australian Institute of Business (AIB), Australia 2019

Diploma of Security Risk Management Clet Training 2026

Diploma of Public Relations Central Institute of Technology, Perth 2012

Diploma of Mass Communication Central Institute of Technology, Perth 2011

Certificate IV in Security Management CLET Training 2026

Certificate IV in Public Relations Central Institute of Technology, Perth 2011

Certificate III in Security Operations Allens Training 2017

Certificate II in Security Operations Allens Training 2017