Team member (Tim Hortons) at Thakkar Group of Companies (2024-12 – 2025-10)
- Food preparation and assembly
- Customer service including cash handling debit and credit transactions
- General cleaning
Barista (part time) at Starbucks Canada (2025-02 – 2025-05)
- Take order at the front counter
- Make drinks according to standard procedures
- Maintain cleanliness and organization of stocks in the store
Food Counter Attendant (McDonald's Canada) at MCT & T Foods Ltd (2023-09 – 2024-08)
- Take customer orders
- Maintain courteous interaction with customer at all times
- Serve customer at counters
- Prepare all food products according to approved procedures
- Assemble and wrap food such as hamburger, fries, salad, beverages, shakes and dessert
- Sweep and mop floors and perform other duties to assist kitchen staff
- Replenish condiments and other supplies in serving area
Guest Experience Leader (McDonald's UAE) at Emirates Fastfood LLC (2017-05 – 2023-08)
- Host and manage parties to enhance guest engagement
- Worked closely with the Operations team tom implement service enhancements and improve customer experience
- Handle customer queries, requests and complaints
- Ensure customer needs are fully met, achieveing high satisfaction levels
- Coordinate with the supervisor regards with upcoming promotional activities
Secretary at Asuki Weighing System (2015-01 – 2017-03)
- Handle customer's queries and service inquiries via phone
- Coordinate with the GM regards the truck scale service inquiry for quotation
- Follow-up with the TS Coordinator regards the date and time for possible service to customer
Client Service Associate at BDO Unibank (2014-01 – 2014-06)
- Responsible for cash and cheque transactions over the counter
- Handle customer's queries regards opening a bank account
- Maintain confidentiality of each client's bank account information
