Glory Edet
Skilled Support Worker experienced in delivering compassionate, person-centred care, supporting individuals with complex needs while maintaining dignity, safety, and emotional wellbeing.
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About
Compassionate and reliable professional transitioning into healthcare, with over 5 years' experience in administration and frontline support. Skilled in communication, record-keeping, and working in fast-paced environments. Demonstrates strong empathy, confidentiality, and commitment to high standards of care. Currently studying MSc Leadership and Human Resource Management and eager to contribute to patient-centred care within the NHS or care sector.
Experience
Administrative Officer at University of Calabar, Nigeria (2019-11 – 2026-01)
Provided frontline administrative support to students and maintained academic records with strict confidentiality and data protection compliance.
- Provided frontline support to students, responding to queries with empathy and professionalism
- Computed, prepared, and processed academic transcripts with strict confidentiality
- Maintained accurate records, ensuring data protection compliance
- Worked collaboratively with teams to support service delivery
- Managed high workload under pressure while maintaining quality
Retail Sales Entrepreneur at Self-Employed (2016-01 – 2025-12)
Managed independent retail sales business with focus on customer service and relationship building.
- Delivered excellent customer service, building trust and rapport
- Handled customer concerns calmly and effectively
- Managed responsibilities independently and reliably
Education
MSc in Leadership and Human Resource Management
ACIA in Administration – Associate Chartered Institute of Administration (2023)
Postgraduate Diploma in Public Administration (2019)
BSc (Hons) in Public Administration (2015)
