Lervine Ng

I am quick to adapt to new environments and open to learn new things. I have experience working in various fields such as education, customer service as well as food and beverage.

TUTOR March 2021 - Present (Freelance)

• Taught students ranging from grades 1-9 in subjects including Chinese, Mathematics and Science
• Enhance student learning by tailoring lessons to accommodate various learning styles and create an interactive environment 
• Received feedbacks from students parents regarding increased interest in learning and improvement in results

• Facilitated in crowd control, guest assistance, ticketing operations and venue setup
• Addressed inquires and resolved issues promptly
• Supervised and trained new event staff members

• Worked collaboratively with a team to achieve given sales target
• Demonstrated products and emphasised their marketing features to customers
• Engaged with potential customers by answering questions and providing product information

• Assisted in preparing 300 individual packed meals and ensuring food safety standards
• Helped distribute meals to the homeless on the streets and at a food collection booth under a smooth and efficient process

• Delivered excellent customer service and prompt order delivery 
• Kept the cafe clean at all times
• Took customer orders using the point-of-sale system
• Basic barista skills

Currently a first year student at Edith Cowan University doing Bachelor of Psychology