Mami Takano

I am a friendly, positive, and hardworking person who is a fast learner and enjoys working with others. I studied customer service at a vocational school, where I learned the importance of professional and attentive service. Through my previous work experience, I have developed strong communication and teamwork skills and learned how to work efficiently in busy environments.

I am reliable, flexible, and always willing to learn new skills and take on new challenges. I always approach my work with a positive attitude and take responsibility for my tasks. I am available to start work immediately.

Au pair at Aupair (2025-07 – 2026-01)

• Provided daily care for children, including preparing meals for the children and their family, playing with them, and supporting their daily routines.
• Assisted with light household duties such as tidying up, laundry, and keeping common areas clean.
• Engaged children in creative and educational activities, including drawing, games, and outdoor play.

Crew Member at McDonald's (2024-04 – 2025-04)

• Prepared beverages, café drinks, fries, and seasonal menu items efficiently.
• Prepared and served meals for approximately 300 dine-in and takeaway customers per day.
• Maintained a clean restaurant and work area by regularly wiping down surfaces, sweeping floors, and organizing supplies.
• Remembered regular customers' usual orders and provided friendly, personalised service.

Front staff at Ginza Bellevue Hotel (2022-09 – 2023-03)

• Took reservations and provided directions to customers who were lost over the phone.
• Checked-in and checked-out around 40 guests and explained the hotel services to new guests.
• Managed approximately 50 guest rooms and assigned them according to each guest's needs.
• Helped with housekeeping duties such as cleaning guest rooms, changing bed linens, and restocking amenities when there was a shortage of staff.

Hall Staff at Tokyo Kaikan, Wedding Venue Restaurant (2022-04 – 2022-08)

• Explained the menu items and course menus to the customers.
• Communicated with kitchen staff to ensure each course was served at the appropriate time.
• Ensured guest satisfaction by providing attentive service, including drink and bread refills.
• Served approximately 120 customers between lunch and dinner hours.

Certificate in Design and Illustration – Vantan Design School (2025-03)

Certificate in hotel management and wedding preparation – Japan Hotel School (2022-03)