Marinel Marinel

Business Analyst with over 8 years of experience in financial services across banking and insurance domains, including international exposure in Singapore with IBM (client: DBS Bank) and AIA Group. Proven experience in delivering enterprise-level banking and insurance system enhancements within Agile environments. Skilled in bridging business and technology through structured requirements analysis, process improvement, and end-to-end system delivery from requirements gathering through UAT and production deployment.

Business Analyst - IBM Singapore Pte. Ltd. - Singapore

(2022-05 - 2023-09)

Client: DBS Bank. Acted as primary liaison between business stakeholders and technical teams within a regulated banking environment.

• Led requirements elicitation and documentation for enterprise banking system enhancements (BRD, FRD, use cases)
• Facilitated Agile ceremonies including sprint planning, backlog refinement, and requirement walkthroughs
• Ensured stakeholder alignment and formal approval prior to production deployment
• Collaborated with development and QA teams to ensure accurate implementation of business requirements
• Supported end-to-end delivery lifecycle for banking system enhancements and production releases

Business Analyst - AIA Singapore Pte. Ltd. - Singapore

(2018-05 - 2021-12)

• Performed gap analysis and translated business requirements into functional system specifications
• Developed user requirements documentation and executed SIT/UAT testing cycles
• Managed defect lifecycle including tracking, coordination with developers, and validation of fixes
• Supported finance-related insurance systems including billing, collections, and reporting processes
• Contributed to continuous improvement initiatives and system enhancement projects

Junior Business Analyst - AIA Singapore Pte. Ltd. - Singapore

(2015-05 - 2018-04)

• Developed and executed detailed UAT test cases and scenarios
• Logged, tracked, and managed system defects through resolution
• Provided end-user support during testing and deployment phases
• Ensured system functionality aligned with business requirements

Administrator - Voyager

(2012-08 - 2015-03)

• Managed administrative operations and client records
• Handled customer inquiries and service coordination
• Supported office operations and documentation processes

Accounting Assistant III - The Insular Life Assurance Co. Ltd.

(2007-09 - 2012-05)

• Processed accounts payable transactions using Oracle systems
• Conducted bank reconciliations and financial reporting support
• Assisted in budgeting, variance analysis, and journal entries
• Ensured accuracy and compliance of financial records

Administrative Staff / Secretary - Lions Clubs International

(2004-06 - 2007-08)

• Provided executive and administrative support
• Managed scheduling, correspondence, and office coordination
• Maintained internal records and reporting documentation

Bachelor of Science - Accountancy - La Consolacion College