Merve Ceyhan

Computer Science student at UNSW with demonstrated hands on IT support experience across networking, POS systems, CCTV, and audio infrastructure in a live commercial environment. Independently planned and executed a full small-business IT setup from router installation to surveillance system migration without prior documentation or credentials. Comfortable troubleshooting complex, multi-system environments under pressure. Seeking casual or part-time IT support roles in Sydney.

Independent IT / Systems Support - Small Business (Hospitality Environment) - Sydney

(2024-01)

Provided hands-on technical support and system setup for a small restaurant business, including networking, POS systems, printers, CCTV, and audio infrastructure.

• Installed and configured TP-Link routers and WiFi extenders to establish reliable network coverage across the venue
• Set up and integrated Square POS systems with payment terminals and cash drawer hardware
• Performed factory reset and reconfiguration of Star Micronics receipt printers via Star Quick Setup, integrating with Square POS registers
• Installed and configured Epson kitchen printers using EpsonNet Config to ensure reliable kitchen print workflows
• Migrated Hikvision CCTV surveillance system: account setup, DVR connection, and remote live viewing via mobile and desktop
• Configured Bluesound Node music system for business audio streaming and playback control
• Set up QSC MP-M40 paging and audio mixer for in-store music and announcements
• Troubleshot legacy hardware and systems during ownership handover where previous credentials and configurations were unavailable

Bachelor of Computer Science - Computer Science - University of New South Wales (UNSW Sydney) (2027)