Nusrat Rahman

Highly motivated and adaptable hospitality and care professional with experience in food & beverage service, customer care, childcare, and social care. Skilled in delivering exceptional service, managing multiple priorities, and maintaining high standards under pressure. Strong interpersonal and communication skills, with a commitment to customer satisfaction, safety, and teamwork.

Care Assistant at New Shepherd Care (2025-09 – Present)

• Supporting residents with personal care, mobility, and meal assistance.
• Promoting independence and dignity among clients.
• Collaborating with the care team to ensure the highest standards of service.
• Completing care documentation accurately and promptly.

Support Worker at Elegant Excellency Health & Social Care (2024-07 – 2025-07)

• Provided compassionate care and support to individuals with diverse needs.
• Assisted with daily living activities, promoting independence and dignity.
• Maintained a safe, clean, and supportive environment.
• Communicated effectively with clients, families, and healthcare professionals.

Waitress at Kerridge's Bar and Grill – Corinthia Hotel (2024-02 – 2025-07)

• Prepared and maintained the dining area to high hygiene standards.
• Greeted customers, assisted with seating, and ensured a welcoming experience.
• Maintained detailed knowledge of menu items to take and relay orders accurately.
• Served food and beverages promptly, ensuring customer satisfaction.

Team Leader (Temporary) at Camp Beaumont (2023-04 – 2023-12)

• Supervised childcare activities ensuring safety and engagement.
• Planned, organised, and facilitated age-appropriate activities.
• Maintained safeguarding procedures to protect children.
• Coordinated with team members to ensure smooth daily operations.

F&B Team Member at The Clermont Hotel – Charing Cross (2022-06 – 2023-12)

• Delivered high-quality food and beverage service in a fast-paced environment.
• Maintained professionalism under pressure while providing excellent customer service.
• Handled multiple priorities efficiently and positively.

Master of Arts – University of Portsmouth

Bachelor of Social Science – Jagannath University