Qiyan Zhang

Detail-oriented and energetic operations professional with extensive experience supporting fast-paced, high-volume workplace environments at tier-1 fulfillment sites (Amazon). Proven track record in inventory management, compliance, customer relationship building, and autonomous problem-solving. Seeking to leverage my strong organizational skills and passion for healthy workplace culture to contribute as a Merchandiser at Morsl.

Onsite HR Consultant at Chandler Macleod (2025-10 – Present)

Client: Amazon

• Act as a primary operational point-of-contact across high-volume warehouse shifts, ensuring smooth daily site operations.
• Monitor on-site activity and employee engagement to foster a positive, supportive workplace culture.
• Track operational metrics (attendance, productivity, process efficiency) to identify and resolve site bottlenecks quickly.
• Ensure strict adherence to site safety, compliance, and workplace standards.

Onsite HR Consultant at Adecco (2022-05 – 2025-09)

Client: Amazon

• Managed daily shift planning, scheduling, and on-site workforce coordination in a fast-paced environment.
• Maintained accurate operational reporting and inventory/workforce data for key management stakeholders.
• Served as the core liaison between client leadership and on-site teams, building strong, trust-based relationships.
• Thrived in an active, hands-on role requiring quick thinking, self-direction, and a solution-focused mindset.

Customer Banking Specialist at Commonwealth Bank (2019-02 – 2022-04)

• Delivered high-touch customer service, conducting thorough needs assessments and recommending tailored solutions.
• Educated customers on digital tools and technology to streamline their daily interactions.
• Maintained meticulous accuracy and compliance in processing applications, documentation, and account updates.

Victorian Certificate of Education in VCE – Taylors Lakes Secondary College (2002 – 2007)