ASV Wadeson (Since 27 January 2023 - 28 Feb 2025)
Mt Waverley
Accounting Practice
Receptionist/Office Administrator
- Meet and greet clients and visitors
- Manage switchboard, direct calls & emails/client enquiries
- Process improvements
- Manage client’s ATO notices.
- Banking
- Attend to ATO correspondence and lodgements/Lodgement Deferrals/Quarterly Statements etc.,
- Attend to Corporate Secretarial Compliance/ASIC requirements
- Invoicing, accounts receivable, and follow-up payments
- Experience with Xero (Create client profiles, Invoicing, tax lodgements & accounts receivables)
- General administrative duties including mail collection and distribution, filing, scanning, data entry, and client liaison
- Administration support and training support to other staff members
Probe Group Aug 2022
Customer Service Specialist – Banking industry
- Inbound calls
- Provide support to customers related to their enquiries
- Provide accurate and timely responses to inquiries coming through
- Identify and escalate priority issues
Australian Energy Market Operator (AEMO)/Victorian Energy Network Corporation
Australia
Business Analyst (April 2004 – Oct 2017)
- Performed operational activities (Settlements) relating to energy markets, ensuring compliance with Rules and Procedures.
- Develop and document requirement specifications according to required changes to AEMO systems and changes to Energy Industry Rules and Procedures.
- Workflow documentation
- Process Improvements
- Update procedures to reflect current practice.
- Prepare Specifications
Softlogic Information Systems
Sri Lanka/Australia
Project Manager (1997 June – 2002 November)
