Shayal Chand
Dedicated and experienced hospitality professional with over 7 years of international experience
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About
Dedicated and experienced hospitality professional with over 7 years of international experience in commercial kitchens, food and beverage operations, and guest services across Australia and Fiji. Skilled in high-volume food preparation, kitchen operations, food safety compliance, stock management, and team collaboration. Proven ability to maintain high culinary standards while working in fast-paced hotel environments.
Currently seeking a long-term opportunity with an organisation willing to support employer sponsorship while contributing strong culinary and hospitality expertise.
Experience
Commis Chef - Emporium Hotel South Bank
(2023-05)
- Prepare, cook, and present high-quality dishes according to hotel culinary standards.
- Assist senior chefs with menu preparation and daily service operations.
- Maintain strict adherence to food safety, hygiene, and sanitation regulations.
- Monitor stock levels and assist with ordering ingredients and supplies.
- Ensure consistency in food quality, presentation, and portion control.
- Coordinate with kitchen staff to maintain efficient service during peak hours.
- Operate and maintain kitchen equipment safely and efficiently.
- Contribute to maintaining a clean, organised, and compliant kitchen environment.
Food & Beverage Attendant / Front Desk Cashier - Hilton Fiji Beach Resort & Spa
(2017-07 - 2023-01)
- Provided exceptional customer service in a five-star resort environment.
- Managed food and beverage orders while maintaining high service standards.
- Processed payments and handled cash transactions accurately.
- Assisted guests with menu recommendations and dietary requests.
- Worked closely with kitchen teams to ensure timely food delivery.
- Maintained cleanliness and organisation in service areas.
- Demonstrated strong teamwork and communication skills.
- Managed guest reservations and booking requests through hotel systems.
- Coordinated with guest relations teams to manage special guest requests.
- Updated guest profiles and ensured accurate data entry.
- Assisted with reservation confirmations, amendments, and cancellations.
- Ensured compliance with hotel booking policies and service standards.
Guest Service Agent - SSS International Hotel
(2021-01 - 2022-12)
- Delivered front desk services including check-ins, check-outs, and guest assistance.
- Processed reservations, payments, and guest account settlements.
- Resolved guest concerns professionally to ensure satisfaction.
- Coordinated room allocations and maintained booking records.
- Handled guest communication and provided local tourism information.
- Maintained accurate financial and operational documentation.
Kitchen Chef - Storia on Queen
- Managed food preparation, plating, and kitchen organisation.
- Prepared a variety of authentic Italian dishes including fresh pasta, risotto, pizza, and antipasti.
- Prepared and portioned key Italian ingredients such as extra virgin olive oil, parmesan cheese, mozzarella, mascarpone, prosciutto, pancetta, basil, oregano, and sun-dried tomatoes.
- Supported preparation of pasta sauces including Napolitana, Bolognese, carbonara, pesto, and creamy mushroom sauces.
- Prepared fresh vegetables, herbs, and proteins including chicken, seafood, beef, and seasonal produce used in Italian recipes.
- Assisted in preparing pizza dough, fresh pasta dough, and risotto bases following traditional Italian cooking methods.
- Maintained high standards of food safety, hygiene, and kitchen cleanliness in compliance with commercial kitchen regulations.
- Assisted with plating and presentation of dishes to maintain restaurant quality standards.
- Worked closely with senior chefs during busy service periods to ensure efficient kitchen operations.
- Monitored ingredient quality, rotated stock, and assisted with inventory control.
- Ensured correct storage of fresh ingredients including dairy products, cured meats, vegetables, and sauces.
Education
Certificate III - Commercial Cookery - Australia Institute of Business and Technology
Certificate IV - Kitchen Management - Australia Institute of Business and Technology
Diploma - Tourism & Hospitality Management - Australia Institute of Business and Technology
Trade Diploma - Hospitality & Hotel Management - Fiji National University
Certification - Service Pro International Certification - Service Pro International
Short Course Certificate - Aged Care & Child Care - Fiji National University


