Marketing & Client Services Professional
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I am Shenelle Aldons, a dedicated and passionate marketing specialist and client services professional. I am currently pursuing a Master of Business Administration at Deakin University, specializing in Marketing, where I am honing my skills in strategic marketing, consumer behavior, and brand management. My academic journey has provided me with a solid foundation in business principles and a keen understanding of market dynamics.
My career has been marked by a blend of practical experience and academic achievements. I have excelled in various roles, from telesales executive to marketing intern, demonstrating my ability to adapt and thrive in diverse environments.
Realty, I honed my skills in customer relationship management, lead generation, and sales strategies. My role as a client service intern at Adil Computer Services further developed my ability to understand and meet client needs, maintain detailed records, and communicate effectively.
Currently, as a Marketing Intern at Paralimi, I am responsible for creating SEO-optimized content, managing social media accounts, and coordinating virtual events. This role has allowed me to apply my marketing knowledge in real-world scenarios, enhancing my ability to engage with audiences and build brand awareness. Additionally, I have taken on the creative task of designing labels and logos, which has further broadened my skill set and allowed me to contribute to the visual identity of the brand.
My commitment to professional growth is evident through my certifications, including the Zendesk Customer Service Professional Certificate and training in Customer Service Problem-Solving and Troubleshooting. These certifications have equipped me with the skills to handle challenging customer interactions, de-escalate situations, and provide exceptional support across various channels.
Beyond my professional and academic pursuits, I am an enthusiastic and motivated individual who values continuous learning and development. I strive to leverage my skills and experiences to contribute to team success and drive organizational growth. My ability to adapt, learn, and innovate makes me a valuable asset in any dynamic work environment.
I look forward to applying my expertise in marketing, client services, and design to make meaningful contributions to the organizations I am a part of and to gain invaluable experiences that will shape my future career.
Paralimi, Remote
Adani Realty, Mumbai
April – December 2023
Adil Computer Services, Mumbai
June – December 2022
Deakin University, Burwood
March 2024 – Current
HR College, Mumbai
2020 – 2023
