Sol Cespedes

Hospitality professional with experience across front desk and food and beverage roles in Australia. I enjoy working in fast-paced environments, being part of a team, and making sure customers have a great experience from start to finish. I bring a hands-on and adaptable approach, with a background in marketing that helps me understand both the customer side and how hospitality businesses operate day to day. Full working rights (3rd year of Working Holiday Visa). Available for immediate start.

General Manager at Kyalite Pub & Caravan Park (2025-06 – 2026-03)

Managed daily operations of caravan park, cabins, and licensed bar/restaurant

• Managed daily operations of caravan park, cabins, and licensed bar/restaurant
• Supervised staff, rostering, and stock procurement
• Increased occupancy and revenue through Booking.com optimisation and social media marketing
• Planned and executed events to drive foot traffic and boost sales
• Oversaw maintenance and site improvements, ensuring high standards of guest satisfaction and safety

Front Desk Receptionist & Restaurant All Rounder at Best Western Ascot Lodge (2024-11 – 2025-03)

Managed guest check-in and check-out processes in a busy hotel environment

• Managed guest check-in and check-out processes in a busy hotel environment
• Handled bookings, phone and email inquiries using hotel management systems
• Provided customer support and resolved guest issues to ensure a positive experience
• Worked as an all-rounder in the restaurant, taking orders and serving food and beverages
• Coordinated with housekeeping and maintenance teams to ensure room readiness
• Handled cash and card payments using POS systems
• Assisted with kitchen tasks when required

Food and Beverage Attendant at Fuel Espresso (2024-09 – 2024-11)

Delivered fast and friendly service in a high-volume café environment

• Delivered fast and friendly service in a high-volume café environment
• Took orders, served food and beverages, and managed POS transactions
• Worked weekend dinner shifts supporting service and operations
• Maintained cleanliness and followed food safety standards

Food and Beverage Attendant at Cafe Dulce (2024-05 – 2024-09)

Provided customer service in a fast-paced hospitality setting

• Provided customer service in a fast-paced hospitality setting
• Handled cash and card payments using POS systems
• Assisted with kitchen tasks when required

Degree in Communication & Marketing with Specialization in Digital Media – Universidad de Ciencias Empresariales y Sociales (UCES) (2021)

Certificate Program in Integrated Production of Shows and Events – Universidad Blas Pascal (2023)