Stephen Timmins

General Manager with extensive hospitality leadership experience delivering commercial performance, operational excellence and exceptional guest experiences across premium food and beverage venues. Sustained track record of leading high-performing teams, managing end-to-end business operations and coordinating multiple stakeholders. Trusted with full operational responsibility by business owners, with strengths in project coordination, people leadership and financial performance.

Passionate about creating outstanding guest experiences and leading teams through periods of growth and change.

General Manager at Quarterdeck Kitchen and Bar (2020-09 – 2026-07)

• Lead all aspects of venue operations, providing exemplary customer experiences alongside strong commercial performance.
• Manage operational planning incl. staffing, payroll, inventory control, supplier management and all compliance aspects of business.
• Talent recruitment and development to ensure a high performance led culture.
• Develop menus and beverage offerings that improve customer experience and commercial outcomes.
• Autonomous operational management under interstate owners.

FOH Team Member at Fat Noodle @ Treasury Brisbane (2019-08 – 2020-03)

• Delivered premium guest experience in food and beverage, cash handling, opening/closing procedures.
• Assisted with events and other departments in large business.

Bartender/Shift Leader at Topgolf (2018-05 – 2019-04)

• General bartending, cash handling, opening/closing procedures, shift leadership.
• Promoted in relatively quick timeframe.

Deputy Manager at Purecraft Bar and Kitchen (2015-07 – 2017-09)

• Supported operational leadership across two hospitality venues.
• Coordinated staffing, payroll, inventory, recruitment
• Improved stock control processes resulting in record-low wastage and loss.

Bachelor of Arts in Outdoor Leadership and Coaching – University of Derby (2014)