Sushma Raghu

Dedicated Accounts & Finance professional with hands-on experience in accounts payable, invoice management, SAP processing, and financial reconciliation. Known for accuracy, reliability, and the ability to manage responsibilities efficiently in fast‑paced environments. Brings a proactive mindset and strong communication skills, with a commitment to continuous learning and professional development.

Accounts & Finance Assistant - IBM Corporation - Bangalore, India

(2007-07 - 2009-07)

Executive (F&A) at IBM Daksh Business Process Services Pvt. Ltd.

• Processed vendor invoices using SAP with high accuracy.
• Handled monthly reconciliation of outstanding payables and escalated discrepancies.
• Responded to and resolved client queries effectively.
• Coordinated and supervised junior team members to ensure workflow efficiency.
• Conducted quality checks for invoices processed by the team.
• Performed age analysis of vendor payments and prioritised urgent requests.
• Manually posted invoices requiring fast processing.
• Prepared management letters and provided recommendations for procedural improvements.
• Worked closely with IBM Krakow (Tier 2) for invoice clarification and process alignment.