Toa Wetere

Compassionate and values-driven professional seeking to transition into a high-impact, passenger-facing role as a Cabin Baggage and Customer Service Officer with Jetstar. Leveraging a strong background in community mentoring, youth support, and fast-paced customer environments to manage cabin baggage compliance with empathy, clarity, and calm authority. Eager to bring advanced interpersonal skills, a proactive safety mindset, and a commitment to delivering positive, stress-free travel experiences for passengers.

Independent Operator at Gig economy/Uber/Ubereats/door dash (2024-01 – 2026-12)

• Manage daily independent business operations, optimizing driving schedules through data analysis of peak traffic hours, local events, and weather patterns to maximize profitability.

Community Services Worker at Community Services (various) (2020-01 – 2024-12)

Compassionate and reliable community services worker with a strong background in supporting people from all walks of life. Experienced in frontline client care, keeping people safe, and handling tricky situations calmly. A natural communicator and organized self-starter who genuinely cares about making a positive difference in people's daily lives.

Volunteer at Community Cultural services

Community support with hands-on experience engaging in Yarrabah through cultural fieldwork. Focused on building trusted relationships while supporting local community programs. Gained understanding for cultural protocols.

Volunteer at ECO-FIESTA

• Support the set-up and/or pack down of stall holders at the festival.

Cert 3 in Community Services – Tafe Queensland

Cert 4 in Child, Youth and Family Intervention – Tafe Queensland

Certificate 4 in Business – SetSolutions Victoria (2014-12)