Utsho Jaiswal

Motivated and customer-focused Sales Assistant with hands-on retail experience assisting customers, recommending products, and maintaining stock availability. Skilled in point-of-sale transactions, upselling, and delivering efficient service during high-volume periods. RSA and Food Handler's certified, with a proven record of reliability and teamwork. Seeking to bring strong customer service and sales support skills to a retail sales role in Melbourne.

Sales Assistant at MixiMart (2026-04 – 2026-06)

• Assisted 30+ customers daily in selecting home and kitchen products matched to budget and needs
• Recommended add-on items and promotions, supporting increased basket value
• Monitored inventory levels and restocked merchandise to maintain 100% product availability
• Processed product returns and exchanges accurately per store policy

Barista All-Rounder at Café Mango (2025-11 – 2026-01)

• Served 60+ customers per shift, handling orders, payments, and cash reconciliation with full accuracy
• Prepared and delivered espresso-based drinks and light food items to customer specifications during peak hours
• Maintained cleanliness of equipment and dining areas in line with food safety procedures
• Worked closely with kitchen and service staff to keep service moving during high-volume periods

Bachelor's of Civil Engineering (Honours) in Civil Engineering – La Trobe University (2026 – 2030)