Walid Karim

Business graduate and current Master of Business Analytics student with practical experience in retail customer service, POS, inventory, merchandising and business development support. Experienced in Excel tracking, stakeholder research, documentation, Jira, and Confluence, with university projects in benchmarking, structured problem-solving and business recommendations. Seeking a part-time or casual entry-level role in business operations, customer success, sales support, or project coordination.

Retail Volunteer at Australian Red Cross (2026-04 – Present)

• Provide friendly customer service, process cash and card POS transactions, and explain loyalty-program information.
• Price, tag, sort and replenish donated stock while maintaining organised stockroom inventory and merchandise displays.
• Work with staff and management to support customer engagement activities and efficient daily store operations.

Business Development & Growth Intern at MagnetLab (2026-05 – 2026-06)

• Maintained Excel trackers for weekly follower growth and activity records to support progress monitoring.
• Supported business-focused LinkedIn content and follower-engagement activities.
• Used Jira and Confluence for task coordination and internal documentation, with Canva for content preparation.

Retail Assistant at Save the Children Australia (2025-01 – 2025-03)

• Served 50+ customers per shift, responding to product enquiries and making suitable recommendations.
• Processed 100+ daily sales and refund transactions accurately using POS; restocked and merchandised products to support availability.
• Worked collaboratively to maintain smooth store operations during busy periods.

Retail Team Member at Vinnies (2023-11 – 2024-05)

• Sorted, priced and organised 100+ donated items weekly while maintaining stock quality and store presentation.
• Assisted customers with enquiries and purchases and supported daily operations through teamwork and adaptability.

Master of Business Analytics in Business Analytics – Western Sydney University (2026-09 – 2028-09)

Bachelor of Business in Management – Western Sydney University (2026-06)

Diploma of Business in Business – Western Sydney University International College (2024-06)