Wilson Toledo
Machine Operator | Technical Support Specialist
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About
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Machine Operator - Akechi Taisei Kako Co.,Ltd - Japan
(2023-10 - 2026-10)
- Operate various machinery and equipment to meet production goals.
- Conduct precise appearance and packing inspections to ensure product quality and compliance with specifications.
- Collaborate with team members to streamline workflow and improve efficiency.
- Monitor machine performance and troubleshoot issues to minimize downtime.
- Maintain a clean and organized work environment to promote safety and efficiency.
Technical Support - Tokai Rika Philippines
(2021-09 - 2023-05)
- Responsible for setting, maintaining, troubleshooting, and operating equipment, including molding die fabrication and CNC machines.
- Diagnose faults, dismantle malfunctioning equipment, and replace defective parts using hand and power tools.
- Handle routine inspections, troubleshoot mechanical or electrical issues, execute preventive maintenance schedules, and perform necessary repairs to minimize equipment downtime.
Call Center Agent | Non-Voice - TeleServ Asia Solutions - Silang Cavite
(2019-03 - 2020-02)
- Handling customer inquiries, support, and transactions through text-based communication channels like email, chat, and social media instead of phone calls.
Service Crew - Jollibee SM Santa Rosa
(2017-05 - 2019-01)
- Managing customer queues, food preparation, and cleaning simultaneously in a fast-paced environment.
- Patience and the ability to handle difficult situations professionally.
- Preparing or assembling food and beverages while strictly following food safety and hygiene standards.
- Cleaning tables, sweeping, mopping, and ensuring dining areas and restrooms are hygienic.
- Restocking supplies, ingredients, and retail items as needed.
On the Job Training - Toyota Motor Philippines Corporation
(2016-03 - 2017-02)
Education
NC II - Automotive Servicing - Santa Rosa Manpower Training Center (2015-09-21 - 2016-08-19)
NC I - Automotive Servicing - Santa Rosa Manpower Training Center (2015-09-28 - 2015-11-28)
Secondary Level - Alangalang National Highschool (2011 - 2015)
Primary Level - Tinaisan Elementary School (2005 - 2011)
