Joy Biswas

Obtain a challenging leadership position applying creative problem solving and learn management skills with a growing company to achieve optimum utilization of its resources and maximum profits. Highly motivated and dedicated to learn all aspects of finance and customer handling and contribute to the team's success.

Officer (Officer Grade-1) at Brac Bank PLC (2025-03 – Present)

Managing ATM and cash, monitoring digital banking services and ensuring the smooth operation of all alternate channels to provide 24/7 customer service.

• Managing ATM and cash
• Monitoring digital banking services
• Ensuring smooth operation of all alternate channels to provide 24/7 customer service
• Reconciling cash daily and handling deposit accurately
• Preparing reports
• Tracking audit issues
• Ensuring compliance with regulatory requirements

Assistant Relationship Officer at Dutch-Bangla Bank PLC (2024-07 – 2025-03)

Achieving sales targets by selling credit & prepared card to customer, potentially alongside other sales activities like loan distribution & deposit collection.

• Achieving sales targets by selling credit & prepared card to customer
• Loan distribution
• Deposit collection
• Identifying potential clients
• Promoting banking service

Master of Business Administration in Marketing – Jahangirnagar University

Bachelor of Science in Electrical & Electronics Engineering (EEE) – University of Liberal Arts Bangladesh (2023)

Higher Secondary Certificate in Science – Biharilal Shikder Mohabiddayaloy (2017)