Ashfaqur Rahman

IT professional with 10+ years of experience in implementing a wide range of technological solutions. Experienced in IT infrastructure management, Infrastructure as Code (IaC) and container orchestration. Looking to leverage DevOps skills to formulate efficient use of IT resources and apply them in an environment of innovative thinking, recognition and growth.

Assistant Manager

Akij Resources Limited | Nov 2022 - Present

• Team lead

Sr. Officer, IT

Akij Group - Dhaka | September 2018 to Present

• Improved application deployment time by 50% through deployment of on-premise (Docker) container orchestration technology (Kubernetes) on (VMware) vSphere private cloud
• Automated infrastructure deployment on (VMware) vSphere private cloud with Terraform and Ansible
• Migrated database (MS SQL) servers to Linux platform and reduced software licensing cost by 30%

Sr. IT Officer

BGMEA University of Fashion & Technology - Dhaka | November 2016 to March 2018

• Improved application uptime to 99.99% through implementation of Open-Source virtualization technology (KVM)
• Successfully planned & completed ERP migration to Visualized hardware platform

Senior IT Executive (Systems)

Optimum Solutions Ltd. - Dhaka | April 2015 to October 2016

• Developed and maintained scripts for reporting, analysis and monitoring system health, hardware capacity and functions
• Configured, and maintained servers, applications and implemented necessary patches, hot-fixes, service packs and upgrades as per security & compliance policy

System Support Assistant icddr,b - Dhaka | December 2010 to March 2015

• 95% SLA achievement for tracking and mitigating incidents while acting as escalation point for 1st level support for 100+ users
• Researched and documented upcoming technologies for optimization of strategic change management

Customer Liaison Executive

Artisti Collection Ltd. - Dhaka | May 2008 to March 2009

• Analyzed trends & demands for optimizing product prioritization
• Implemented centralized database for handling membership of Preferential Customers

IT Executive

Rising Group - Dhaka | March 2003 to March 2005

• Monitored network systems and assist top management with technical support
• Advised management on hardware procurement and feasibility

Bachelor's Degree in Computing and Information Systems

London Metropolitan University