Hk Riad

An organized, detail-oriented, and self-motivated graduate with over 3 years of valuable experience in office coordination, customer relations, and administrative support within the media and advertising sectors. A quick learner with strong proficiency in Microsoft Office applications and email correspondence, proven ability to handle documentation, and a track record of smooth team coordination.

Customer Relationship Executive at RedLine Productions (2022-01 – 2024-12)

• Managed formal customer communications and efficiently resolved inquiries to maintain optimal satisfaction rates.
• Coordinated internal office operations and acted as a bridge between production teams and clients.
• Maintained systematic daily logs, client databases, and administrative documentation.

Assistant Director at Mattra Advertising Agency (2021-01 – 2022-12)

• Facilitated cross-functional team coordination to ensure advertising project deliverables were achieved on schedule.
• Provided complete administrative and operational support to the senior management and creative teams.
• Managed and updated project timelines, resource allocation trackers, and meeting schedules.

Bachelor of Social Science (BSS) in Media Studies & Journalism – University of Liberal Arts Bangladesh (ULAB)

Higher Secondary Certificate (HSC) – Ideal College, Dhanmondi