Business Development Engineer
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Performance-driven Electrical & Electronics Engineer with experience in Network Operations and IT Administration, transitioning into technology-focused Business Development. Skilled at translating technical solutions into commercial value and managing stakeholder relationships. Returning after a career pause due to injury and family caregiving, bringing enhanced resilience, renewed focus, and readiness to drive measurable business impact.
Career Sabbatical, Health Recovery & Family Caregiving at Self-employed (2023-08 – Present)
Stepped away from professional roles to prioritize full-time physical rehabilitation following a soccer injury and to serve as the primary caregiver for my mother during her final days. This period strengthened my emotional intelligence, patience, adaptability, and sense of responsibility under pressure.
Support Engineer, Network Monitoring Centre & System, NOC at Link3 Technologies Ltd. (2023-02 – 2023-07)
Worked at Bangladesh's largest internet service provider company. Provided 24/7 core network support with a small team, covering double shifts to maintain 99.9%+ uptime; leveraged LibreNMS, WhatsUp Gold, Cacti, PingPlotter, and RioRey to proactively monitor performance, cut incident response time by 40%, and mitigate DDoS attacks, ensuring uninterrupted network operations.
Officer, Business Development at LankaBangla Securities Ltd (2022-03 – 2022-11)
Worked at Bangladesh's second largest NBFI. Spearheaded IT infrastructure setup and Windows Server administration for a newly launched VIP stock market branch in Gulshan, ensuring secure systems for time-critical trading operations. Optimized branch operations and securely processed high-volume financial transactions while delivering premium customer support to elevate client satisfaction.
Intern, Business Development at LankaBangla Securities Ltd (2021-11 – 2022-03)
Introduced Capital Market Clients onboarding for the enterprise OMS platform, accelerating user adoption for capital market buy/sell orders.
Engineering CO-OP, Virtual at GAO Tek (2021-04 – 2021-07)
Authored in-depth technical whitepapers grounded in comprehensive market research, translating complex product capabilities into clear, value-driven insights for B2B stakeholders. Conducted market research and uploaded content to an FTP server.
BSc. in Electrical and Electronics Engineering – American International University Bangladesh (AIUB) (2017-09 – 2021-06)
