Bank Customer Service Representative IFIC Bank, Bangladesh
- Work with and advise customers in opening accounts and performing transactions
- Collect customer information and input data into the system, ensuring confidentiality at all times
- Assist customers with taking out different types of loans, including personal, auto, home equity, etc.
- Meet with new bank customers to explain all the services and features the bank has to offer
- Place phone calls to current bank customers regarding account changes or suggested options .
Shop Operator Shopno Super Shop (Feb.2013–Nov. 2015)
- Maintained guest relations.
- Received and sent out messages.
- Organized call transfers.
- Answered guest questions.
- Promoted welcoming atmosphere for guest.
- Maintained the Softline department which included cleaning, straightening, and stocking clothes.
- Reorganized fitting rooms so they could be more efficient