Md Ahmed

Willingness to work in a challenging environment at multicultural organization, preferably in suitable section where there is an opportunity of self-assessment and improvement in both individual and group based jobs that faces various challenges. I aspire for a career that would provide me abundant opportunities for continued growth and achievements.

• Travel Destination BD. (16th May 2016 till now)
• Sr. Customer Service Manager

(Inbound & Outbound)

Office Address : H# 09 (3rd floor), R# 14, Sector# 01, Uttara, Dhaka.

Job Responsibility:

• Resolve travel issues, complaints, and refunds.
• Plan details for travel including transportation, accommodation, and airlines.
• Ensure you stay up-to-date with tourism trends by attending travel seminars.

• Heritage Air Express (7th June, 2015- 10th May 2016)
• Executive Manager

Office Address : 104, Globe Chamber, Motijheel, Dhaka.

Job Responsibility:

• Providing advice about visas or passports.
• Book transportation, make hotel reservations and collect payment/fees.
• Deal with occurring travel problems, complaints or refunds.

• Team Leader

Office Address : ABC Tower (1st Floor), Uttara

Job Responsibility:

• Signing on new clients and helping them through the onboarding process.
• Recommending and explaining banking services and products to clients based on their needs.
• Managing client bank accounts, including opening and closing.

• Apparel Buying House (16th March, 2009 to 1st Nov 2013)
• Merchandiser

Office Address : H#8, R#4, Sector#03, Uttara, Dhaka.

Job Responsibility:

• Update the buyers with the order status at all stages.
• Collecting of garment samples, trims and different types of swatches from the vendors.
• Follow up with buyers for approvals and feedback.
• Costing and negotiation with trim & accessory suppliers.

Bachelor Of Business Administration (BBA)

Institution : Atish Dipankar University of Science & Technology

Major : HRM (Human Resource Management)

Year of passing : 2019

CGPA : 3.42 out of 4.00 Scale

Board : Dhaka

Higher Secondary Certificate (Business Studies)

Institution : Rajuk Uttara Model School & College, Dhaka

Year of Passing : 2006

GPA : 4.00 out of 5.00 Scale

Board : Dhaka.

Secondary School Certificate (Business Studies)

Institution : Mollar tek Udayan School & College, Dhaka

Year of passing : 2004

GPA : 4.19 out of 5.00 Scale

Board : Dhaka.