Md.Jalal Uddin

Experienced and dedicated Front Office Professional with over 6 years in the hospitality sector, seeking a full-time receptionist/front desk position in a dynamic hotel environment. Strong communication, customers service, and problem-solving skills, with proven ability to manage guest relations and ensure satisfaction.I hold an MBA in Accounting and information systems from Cumilla University and have consistently demonstrated excellent communication, organizational, and guest service skills throughout my career. I also obtained an IELTS score of 6.0 in 2023.Which reflects my ability to work effectively in an English-speaking environment.

Dina Hotel, Cumilla

 Receptionist 09/2021-Present

• Welcoming guest, handling check-in/check-out operations.
• Managing reservations, answering inquiries via phone/email.
• Coordinating with housekeeping and other departments
• Maintaining front office documentation and guest records.

M.B.A –

Sub:Accounting of Information System (AIS)

Graduation Year: 2011

Cumilla University, Bangladesh

Year: 2011