Md. Moniruzzaman Ishaan

Dedicated and detail-oriented ICT and project support professional with practical experience in digital skills training, technical troubleshooting, participant coordination, and field-level project operations under development sector initiatives. Skilled in supporting ICT training programs, institutional communication, and technical assistance within government, NGO, and corporate environments. Experienced in mobile phone servicing, digital communication, and operational coordination with strong teamwork and problem-solving abilities.

Lab Coordinator & Lab In-Charge at BDSET Training Center (Authorized by Hi-Tech Park ICT Division) (2025-12 – Present)

• Managing ICT laboratory operations and technical support activities.
• Coordinating digital skills training sessions and participant support services.
• Supervising lab equipment maintenance, troubleshooting, and operational activities.
• Assisting trainers and students with ICT-related technical support and learning activities.
• Supporting institutional communication and administrative coordination.
• Ensuring smooth training environment management and technical readiness of laboratory facilities.

Project Co-ordinator – Her Power Project / Graphics Aide at Dinajpur Technical Training Center (TTC) (2023-06 – 2024-12)

• Managed training coordination and field support activities under the Her Power Project.
• Assisted in project monitoring, reporting, and participant support operations.
• Supported implementation of digital empowerment and technology-based training initiatives.

Digital Marketing Specialist at EduFuture IT Language Institute (2021-06 – 2023)

• Managed Facebook & Google Ads campaigns with high ROI performance
• Built and optimized brand awareness strategies
• Led creative teams for digital campaign execution
• Improved customer engagement through data-driven marketing

Senior Executive Accounts at EGEN Online Marketplace (2019 – 2021)

• Handle accounting operations
• Maintain daily accounts and financial records
• Manage BRTA-related financial and documentation tasks
• Prepare financial reports and ensure compliance
• Ensure proper reconciliation and reporting of accounts

Bachelor of B.Sc. in Computer Science & Engineering (CSE) – Asian University Of Bangladesh (AUB) (2022 – 2025)

Diploma in Electronics Technology – Dinajpur Institute of Science and Technology (2017 – 2022)

Secondary School Certificate in SSC – Dinajpur Technical Training Center (TTC) (2014 – 2015)