Minhaz Arfin

Executive IPTSP at BDCOM Online LTD (2026-02 – Present)

• Managing IP Telephony Service Provider operations with Issabel PBX, Asterisk, and custom PBX solutions.
• Proficient in Ubuntu and Linux server administration for IPTSP services.
• Configured and optimized VoIP systems ensuring high availability and security.
• Experienced in SIP Trunking, VoIP Troubleshooting, and PBX Administration.
• Applied Network Security and Packet Analysis to safeguard telephony infrastructure.

Junior NOC Engineer at DataHub Asia DC First Limited (2024-01 – 2025-06)

• Monitored and maintained data center networks using Cacti, Zabbix, and other monitoring tools, improving uptime reliability by 15%.
• Hands-on experience with Cisco Packet Tracer for network simulation and troubleshooting, reducing troubleshooting time by 20%.
• Ensured uptime and reliability of critical infrastructure through proactive monitoring, achieving 99.9% service availability.
• Conducted packet analysis and applied network security measures to strengthen reliability.

MSc in Computer Science – Jahangirnagar University (2025-09)

BSc in Computer Science & Engineering – East West University, Dhaka (2017-05 – 2022-02)

Higher Secondary School Certificate (HSC) – Thakurgaon Road College (2014 – 2016)

Secondary School Certificate (SSC) – Thakurgaon Govt. Boys' High School (2013 – 2014)