Mizanur Rahman

Hello myself Mizanur Rahman.I am a Computer Engineer I have graduated from the Barishal Polytechnic Institute in Computer Technology I am looking forward to working for my career development and my personal growth in a professional level and also in educational level .

Operation Hub Associate (Sep 2021 – Dec 2022)

Daraz Bangladesh Ltd.

Role Summary: To follow up 1 regional Hubs (inside & outside Dhaka)

Core Functions

 Coordinate & facilitate operation workflow & processes

 Supervise rider’s team and ensure on time delivery

 Ensure optimal usage of resource and delivery accuracy

 Prepare and analyze success rate report

 Solve customer’s complaints and develop friendly relationship

 Maintain effective communication with stakeholders

 Prepare daily accounts with bank deposits

 Manage & monitor hub employees through achieving the KPIs

 Conduct proper documentation and reporting

Achievements

 Recognized as the best hub in BD (as a team) – Daraz 11.11

 Successfully launched a new hub in outside of Dhaka through providing training and administrative supports.

 Successfully organized Daraz Fan Meet event.

 Implemented fastest and cost effective delivery process.

 Efficiently covered the remote area’s door step delivery.

 Achieved 95% success rate.

Duties/Responsibilities

 Coordinating team brand and communication.

 Monitor and report on effectiveness of marketing

Communications.

 Prepare professional branding plan and motivate branding team.

 Writing and presenting reports to senior management.

 Organizing various branding and marketing events.

 Brief and train branding personnel's.

Exam Title Concentration/Major Institute Result Pass Year

Diploma in

Engineering

Computer Science &

Engineering

Barisal

Polytechnic

Institute

CGPA:3.73

out of 4 2022

SSC (Voc) Science

Barisal

Technical

School &

College

GPA:4.46

out of 5 2017