Business Development & Sales Operations Manager
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Accomplished Sales & Business Development Professional with 3 years of hands-on experience in business growth, pricing strategy, and startup execution. Currently serving as Sales Operations Manager at AiA Ventures Ltd. Experienced in launching and scaling Nimbus, Bangladesh’s first driver-free, membership-based car rental model, with strong exposure to sales strategy execution, revenue optimization, CRM-based process automation, fleet procurement, vendor management, and cross-functional team leadership.
Supported by formal training in Digital Marketing (BASIS) and strong working knowledge of Excel-based reporting, customer relationship management, and operational analytics, along with a Bachelor of Business Administration (BBA) in Marketing. Demonstrated ability to manage critical operations, improve profitability, and drive sustainable growth in fast-paced business environments.
Nearly 3 years of experience in sales, operations, customer service, and business development within a fast-growing startup environment. Hands-on experience in membership sales, booking and reservation management, inventory optimization, supplier and partner coordination, and end-to-end customer experience management. Proven ability to balance supply and demand, improve operational efficiency, and support business sustainability through strong communication, stakeholder management, and a high-ownership mindset.
Comfortable working cross-functionally, handling multiple responsibilities, and contributing directly to growth and process improvement.
Completed BBA from Uttara University, majoring in Marketing. Passing year: 2023, with a 2.97 CGPA on a 4.00 scale.
