Rudra Sarker

I am a highly competent IT professional. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. I am eager to be challenged in order to grow and further improve my IT skills. My greatest passion is in life is using my technical know-how to benefit other people and organisations.

→ Surokkha (Corona Vaccination Infrastructure) Monitor performance and

Ensure system availability and reliability also daily and monthly

Infrastructure report generation.

→ Mysql NDB cluster Maintenance.

→ Log analysis by using ElasticSearch.

→ ERP(Odoo) server monitoring ,maintenance and configuration.

→ TBS(Tirzok BICC Solution) server maintenance,monitoring and

Monthly Infrastructure report generation. Clients (Robi,Miaki & Banglalink )

→ Trudesk (Ticketing System) management and server maintenance.

→ Official internet Maintenance

→ Liaise with vendors and other IT personnel for problem resolution.

→ Kill-Bill(open-source billing and payment platform) management and

Server maintenance.

→ Monitoring tools (Nagios & Grafana ) server maintenance and added

Monitoring system for clients by using these mentioned tools.

→Software functionality testing.

→Technical support to the client.

→Identify and troubleshoot problems of computer, networking,

Surveillance, printing, and other IT systems.

→ Test and evaluate new technology.

→ Provide IT training to general users.

→ Monitor IT ticketing applications and provide appropriate solutions to

End-users.

→ NOC team management.

→ Conduct NOC monitoring operations.

Bsc, Computer Science & Engineering

University: World University of Bangladesh

Passing Year: 2019

Diploma, Telecommunication Technology

College: Shariyatpur Polytechnic Institute (Gov)

Passing Year: 2015

SSC, Science Group

School: Pirganj Pilot High School

Passing Year: 2011