Shadman Shahriyer

Fintech professional with 5+ years of experience spanning Project implementation, Project management, and agile leadership. Specialized in delivering Core Banking Systems, mobile and internet banking platforms, and reporting solutions. Proven ability to manage cross-functional Scrum teams, drive client success, and align technology with business strategy.

Project Coordinator & Scrum Master at Millennium Information Solution Limited (2023-02 – Present)

• Coordinate and facilitated the Scrum framework for the Internet Banking and Mobile Apps Team, comprising a diverse group of developers, QA specialists, and a product owner.
• Oversee the development and maintenance of Internet banking and mobile applications used by over 100,000 end users across six client banks.
• Coordinate smooth and effective development processes, ensuring that the team adheres to agile best practices and meets tight deadlines.
• Ensure system reliability and security for high-exposure applications, with zero margin for error, mitigating vulnerabilities that could lead to significant financial losses.
• Manage communication between stakeholders and the development team, ensuring alignment with client and organizational goals.
• Provide technical support to client banks, addressing system issues and ensuring optimal functionality for daily banking transactions, bill payments, and digital services.
• Serve as a member of the Internal Control and Compliance Committee, ensuring adherence to governance policies and risk mitigation strategies.
• Led a cross-functional reporting team, catering to over 1,100 different types of reports. Reports are the most important tools for decision-makers to make profitable decisions. These reports are crucial for top management, shareholders, and clients, providing critical insights and functionality. Ensure superlative quality and accuracy in reporting to prevent financial losses and maintain trust, as even a single error could result in significant repercussions for the bank and its stakeholders.
• Worked on multiple software implementation projects, gaining expertise in planning and executing different phases of implementation as Implementation Coordinator.
• Coordinated project timelines to ensure execution within deadlines while managing client expectations and requirements.
• Incorporated client feedback during User Acceptance Testing (UAT) to refine and enhance software solutions.
• Collaborated with cross-functional teams to deliver tailored software solutions, ensuring seamless integration and client satisfaction.

Assistant Business Development Manager (Account Manager Role) at Millennium Information Solution Limited (2021-06 – 2023-02)

• Acted as Account Manager for key clients, including banks and financial institutions
• Ensured excellent service delivery, regular communication, and addressing client needs
• Managed relationships with banks for sales of Core Banking Solutions (CBS), eKYC, Mobile Wallets, and HRM products
• Facilitated smooth onboarding of new clients
• Ensured seamless handover to project teams
• Coordinated product demonstrations, gathered client feedback, and presented tailored solutions

Business Development Officer (Account Support) at Millennium Information Solution Limited (2019-03 – 2021-12)

• Assisted in account management by handling client queries
• Prepared proposals and RFPs to participate in national and international tenders
• Negotiated with vendors for marketing materials
• Maintained a strong client network and supported the sales team
• Ensured customer satisfaction

Bachelor Of Business Administration (BBA) in Business Administration – North South University, Dhaka Bangladesh (2018)

Higher Secondary School Certificate (HSC) – Dhaka City College (2012)

Secondary School Certificate (SSC) – Ideal School and College, Motijheel, Dhaka (2010)