Shakil Jawad

SHAKIL JAWAD

Address

Flat 8C, House 41/3, West Kafrul, Taltola

Sher E Bangla Nagar, Dhaka-1207

Nationality: Bangladeshi

Date of Birth: 7th February 1970

Oversee the operations functions of the hotel, as per the Organisational chart.

 Hold regular briefings and meetings with all head of departments.

 Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.

 Lead all key property issues including capital projects, customer service and refurbishment.

 Handling complaints and oversee the service recovery procedures.

 Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

 Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

Graduate and over 17 years of experience