Sirajul Islam

To take up a challenging position in an esteemed organization with dynamic environment, which utilizes my knowledge, diversified exposure, capabilities and skills towards achievement of Company's mission and objectives through continuous learning and development.

Housekeeping Manager (HOD) - Laïla Resort Seychelles By Marriott International - Seychelles

(2025-09 - 2026-03)

• Supervise and train housekeeping and laundry staff.
• Ensure rooms and public areas are clean and well-maintained.
• Manage cleaning supplies and inventory.
• Ability to handle multiple priorities and fast-paced environments.
• Handle guest requests and complaints promptly.
• Maintain hygiene, safety, and quality standards.
• Hiring, training, scheduling, and supervising housekeeping staff to ensure efficiency.
• Prepare reports and control departmental budget.
• Coordinate with other departments for smooth operations.
• Ensuring adherence to health, safety, and sanitation regulations, including OSHA compliance.

Housekeeping Supervisor (Pre-Opening) - Waldorf Astoria Lusail - Doha, Qatar

(2022-09 - 2023-09)

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Housekeeping Supervisor - Qatar Airways - Doha, Qatar

(2021-12 - 2022-04)

• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.
• Supervising Activities & Conducting Timely Training for Staff.
• Maintaining Daily Reports.
• Managing Floors/Public Area/Uniform Room/Housekeeping Store/Laundry operations.

Housekeeping Manager (Pre-Opening) - The Service Factory LTD - Malta

(2019-08 - 2019-09)

• Worked as a Good Team Leader to run Housekeeping operation smoothly.
• Taking care of guest as well management satisfaction.
• Handle guest queries to improve Company standard.
• Have Zest to learn from anywhere or anybody.

Housekeeping Supervisor (Pre-Opening) - Le Meridien Dhaka at Marriott International - Dhaka, Bangladesh

(2016-02 - 2019-01)

• Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
• Control expenses and minimize waste within all areas of housekeeping.
• Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc.
• Inspecting the guest rooms and check out, arrival rooms.
• Managing Floors/Public Area/Uniform Room/Housekeeping Store/Laundry operations.
• Maintaining Proper Record of Inventory & to keep Regular Track.
• Supervising Activities & Conducting Timely Training for Staff.
• Maintaining Daily Reports.

Housekeeping Supervisor - Crowned Plaza Shoar (Intercontinental Group) - Sohar, Oman

(2014-06 - 2015-07)

• Organize, supervise, and coordinate the work of housekeeping personnel on a day-to-day basis.
• To ensure excellence in housekeeping sanitation, safety, comforts.
• Looking after Laundry operations.
• Making Decisions and Solving Problems.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Check the reports filed and the registers maintained.
• Maintain a time logbook for all employees within the department.
• To be responsible for the redecoration and refurbishing of rooms lobbies and so on.
• Leading a Housekeeping team.

Housekeeping Supervisor - Ritzcarlton Sharq Village & Spa - Doha, Qatar

(2013-07 - 2014-05)

• Assist with scheduling and room assignments to ensure proper coverage.
• Ensure all staff is properly briefed and trained also have the tools and equipment needed to effectively carry out their respective job duties.
• Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
• Control expenses and minimize waste within all areas of housekeeping.
• Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating to log books etc.
• Inspecting the guest rooms and check out, arrival rooms.
• Managing Floors/Public Area/Uniform Room/Housekeeping Store/Laundry operations.
• Maintaining Proper Record of Inventory & to keep Regular Track.
• Maintaining Daily Reports.
• Supervising Activities & Conducting Timely Training for Staff.

Housekeeping Team Leader (Pre-Opening) - Jumeirah at Etihad Tower - Abu Dhabi, UAE

(2011-09 - 2013-06)

• Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas.
• Maintain the stocking levels of all point-of-sales and consumables.
• Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades.
• Create and work to daily job lists from the room status list, arrivals and departures list.
• Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.

Housekeeping Attendant - The Westin & Le Meridien Mina Seyahi Beach & Resort - UAE

(2008-06 - 2011-07)

• Check that rooms have been vacated before cleaning.
• Make beds daily and change bed linen.
• Vacuum carpets, floors and upholstery.
• Clean bathrooms and supply with fresh towels and toiletries.
• Check and restock tea, coffee, sugar, milk and mini bar supplies.
• Make sure that televisions, radios, lights and air conditioning equipment are working.
• Report to a supervisor if articles are left behind by guests, if there is damage to rooms or if any items appear to have been stolen.

Secondary School Certificate - Bipulashar Ahamad Ullah High School (2000-03 - 2002-03)