Understanding Contact Permissions

How Contact Permissions Work

BeBee uses a layered permission system to balance open communication with user privacy. Everyone can send messages through the platform, but direct contact information -- phone numbers, WhatsApp, and email addresses -- is only revealed after specific conditions are met.

The Two Requirements

To see another user's direct contact details, both of the following must be true:

1. A connection exists between you. This happens when:
   • You apply to their job posting (or they apply to yours).
   • You submit a service proposal to their request (or they submit one to yours).
2. You have a premium subscription. Premium or Premium Plus members can view contact details once a connection is established.

Without both conditions met, the "Send Message" button is your primary way to reach someone -- and it always routes through BeBee's messaging system.

What Each Tier Can See

Action	Free	Premium	Premium Plus
Send BeBee messages	Yes	Yes	Yes
View profile information	Yes	Yes	Yes
See phone/WhatsApp (after connection)	No	Yes	Yes
See email (after connection)	No	Yes	Yes

Why This System Exists

• Privacy first. Users control when their personal contact details are shared. No one's phone number is visible to strangers.
• Spam prevention. By requiring a genuine connection (application or proposal), BeBee ensures that only relevant parties gain access to direct contact methods.
• Safe first contact. The "Send Message" button always goes through BeBee messaging, giving both parties a record of the conversation and the ability to respond on their own terms.

Tips

• Complete your profile. Add your phone number, WhatsApp, and email in your account settings so connected users with premium can reach you through their preferred channel.
• Start with messaging. Even if you have premium, sending a BeBee message first is good etiquette before calling or texting.
• Upgrade when you need it. If you are actively hiring or seeking services and need to contact candidates directly, a premium subscription unlocks those details instantly for all your existing connections.