Development Assistant

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

(This is a fixed-term contract position of 2-year with the possibility for renewal subject to organisational needs and individual performance.)

You Will Be Responsible For supporting the Manager and Membership team in managing and the development of the HKPM Members' programme;

conducting analysis in CRM on members' demographic, profile, behaviour, customer survey, research etc.;

supporting the department on CRM migration and CRM enhancements and conducting UAT ;

providing periodical and high-quality membership reports, including the analysis of the data presented and its implications;

ensuring compliance in handling all customers' data and adherence to the relevant statutory requirements;

assisting the Manager and the Membership team in Members' events;

assisting the Manager in Members' communication, including regular eNews; working with Communications and Marketing team to ensure alignment of brand;

developing a close working relationship within the team and other departments to ensure clear communication and alignment;

supporting the department on all other Development related matters; and performing any other duties from time to time as reasonably assigned by the Authority.

You Should possess a recognised University degree;

have at least 2 years of relevant working experience; experience in arts and culture organization is a plus;

be able to maintain high degree of accuracy with good attention of details;

have strong analytical skills;

have the discretion in handling confidential information and ability to work as independently and as a member of a team;

demonstrate knowledge of developing and implementing campaigns and be familiar with working in a sales, loyalty environment; and be proficient in written and spoken English and Chinese (Cantonese and Putonghua).

For interested parties, please submit your application with detailed CV on or before following date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us.

Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information, please visit or contact:

Jason Wong /