Dominique Christien

Commercial and homologation professional with 14+ years of B2B sales experience in technically complex lifting equipment and commercial-vehicle applications. Experienced in managing customers from initial requirement through specification, contract, homologation and delivery, while coordinating with production, service and external stakeholders.

Account & Homologation Manager at Euro Top Concept (2018-03 – Present)

• Represent Euro Top Concept across Flanders for the B2B sales of KLAAS ladder lifts, cranes and aerial work platforms mounted on trailers, light commercial vehicles and trucks.
• Manage customer projects from commercial discussion and equipment selection through order follow-up, homologation and final delivery.
• Prepare and manage vehicle homologation files, obtain and maintain Conformity of Production (CoP) approval and perform quality controls.
• Work with production teams on non-conformities, product improvements and solutions tailored to customer requirements.
• Develop external partnerships through meetings with industry confederations and represent products at trade fairs and customer events.
• Manage marketing and social-media activities and identify new products to expand the commercial portfolio.

Account & Homologation Manager at Body Construct (2017-06 – 2018-03)

• Managed vehicle and body intake, damage checks, quality control and correct allocation to customer files.
• Prepared homologation files and audits for CoP recognition and approvals with base vehicle manufacturers.
• Coordinated non-conformities with the production site and supervised workshop activities.
• Developed and tested workshop procedures aimed at reducing production time.
• Visited LCV sales teams to promote Body Construct products and strengthen commercial relationships.

Account & Homologation Manager at Euro Top Concept (2012-02 – 2017-06)

• Managed KLAAS sales for aluminium cranes, moving lifts and aerial work platforms across Antwerp, Limburg and Flemish Brabant.
• Owned customer files from sale through delivery and supported technical product presentations.
• Prepared and followed homologation files, maintained CoP approvals and worked with production on quality improvements.

Inside Sales at Ixina (2009-05 – 2012-02)

• Translated customer requirements into kitchen designs with a direct-sales objective.
• Managed orders through installation and coordinated after-sales follow-up through repair.

Business Management in A2 Photography – Stedelijk Instituut voor Sierkunsten & Ambachten, Antwerp (2004)