Dorien Gerits

Experienced Audiologist with 15 years in preventive audiology and team leadership. Proven expertise in customer interactions, product presentations, and delivering exceptional service. Recognized for attentive listening, dedication, and a strong focus on customer satisfaction. Successfully leading a team of 10 audiologists and manage over 500 client accounts.

Regional Manager - Audiologist

• Conduct product training and deliver impactful presentations to retailers, customers and medical professionals
• Improve and deliver comprehensive support and training for our medical devices
• Empower and mentor a team of 10 audiologists, providing ongoing training and technical guidance
• Drive sales through relationship management and strategic seminars, ensuring effective after-sales support for 500+ satisfied customers
• Create detailed reports and discuss them with clients to ensure understanding and satisfaction
• Execute and analyze sound measurement programs, hearing tests, and protection testing, contributing to the development of best practices
• Optimize and conduct internal and external audits in accordance with established internal protocols and requirements 

2005 - 2009 | BACHELOR SPEECH THERAPY AND AUDIOLOGY – MAJOR AUDIOLOGY

Arteveldehogeschool | Ghent