Franklin Tongwa
MIET, PCQI
Over
Experience in SharePoint administration, adept at managing SharePoint environments and enhancing collaboration.
Experience in SharePoint Online, Server, and Office 365, driving impactful digital transformations.
Improved
SharePoint efficiency, fostering seamless communication and collaboration in organizations. Passionate about taking on new challenges within SharePoint/O365, exploring new processes and technologies and expanding current skill set. Able to adapt to changing corporate environments and willing to learn new systems and technologies.
Thriving in delivering top-level services in specialty and in diverse and fast-paced technical and management environments. Fluent in English and French, enhancing communication across different stakeholders.
Ervaring
SharePoint Administrator - Lapa Control Systems Ltd
(2021-02 - 2026-08)
Main responsibilities and achievements include but limited to:
- Managed SharePoint site collections, ensuring uptime by implementing efficient monitoring and maintenance routines that enhance SharePoint Online and Office 365 integration, improving team collaboration.
- Developed and implemented custom workflows, that enhancing process efficiency and reducing manual tasks.
- Configured and audited permissions, improving security compliance by ensuring appropriate access levels across users.
- Managing and enhancing SharePoint Online sites, pages, document libraries, lists, and permissions
- Monitored and analysed SharePoint performance metrics, implementing upgrades that boosted site load times.
- Reducing ticket resolution through effective troubleshooting methods by providing technical support for SharePoint-related issues.
- Configured and managed SharePoint sites, enhancing team collaboration and increasing project completion rate.
- Developed and conducted training sessions on SharePoint features, boosting user competency and reducing support inquiries.
- Implemented site permission protocols ensuring data integrity and security, reducing unauthorized access.
- Develop libraries, lists, web parts, discussion forums, blogs, workspaces, web pages, and websites.
- Supporting governance, adoption, and best practices across the Microsoft 365 environment by implementing clear site policies, permission controls, and metadata structures that stop data oversharing and digital clutter.
- Design intuitive intranet sites and training materials that raise user adoption and satisfaction.
- Replace expensive third-party software tools by building custom solutions with SharePoint and the Microsoft Power Platform that help reduce cost.
SharePoint Developer/Consultant - Incline IT Ltd
(2020-12 - 2021-02)
Main responsibilities and achievements include but limited to:
- Develop applications/services to design specifications in line with Architecture Technical standards.
- Ensure that documentation is maintained and kept up to date in line with company standards and policies.
- Share acquired knowledge with colleagues through formal documentation and communications sessions.
- Implement external client SharePoint solutions
- Configure and Customize SharePoint systems according to company's specifications
SharePoint Developer/Consultant - Formin Engineering and Construction Ltd
(2019-01 - 2020-01)
Main tasks being carried out in the Company's SharePoint Online Portal:
- Create and manage sites
- Create and managed User
- Develop libraries, lists, web parts, discussion forums, blogs, workspaces, web pages, and websites.
General Manager - Brittstsad & Hemservice - Sweden
(2015-01 - 2020-11)
Main responsibilities
- Overall responsibility for the operational management of all offices of the different branches of the company in different cities.
- Ensure all branches in different cities provide effective delivery of services within the requirements of the agreed service level
- Effectively manage time, planning and organization of own workload allowing time to support identified problem areas.
- Devise action plan for improvement.
- Responsibility for developing a clear succession plan for all branch offices to ensure continuity of services into the future.
- Financial and commercial responsibility and accountability for all services.
- Configured and managed SharePoint sites, enhancing team collaboration.
- Training other staff on the use of SharePoint.
Technical Lead – SharePoint Developer/Consultant - Tacticus AB - Sweden
(2013-01 - 2013-06)
Main project scope/planning within this period comprises amongst others:
- Installation and setup of SharePoint 2013
- Creating lists (Apps), libraries and views
- Creating site templates
- Investigation of the SharePoint BI toolset
- Configuring and setup of web parts
- Participating in the development of technical project plans in a variant of Scrum methodology
- Customizing and configuring SharePoint 2013 solutions
- Providing technical, administrative, and project leadership to assigned project(s)/task(s)
- Performing high level technical assessment on assigned tasks/projects
- Integrating SharePoint with social media e.g. Yammer
- Linking SharePoint to online CRM and QlikView
- Using SharePoint as a Business Intelligence Platform
- Migrate company's documents from the old SharePoint 2010 portal to the new SharePoint 2013 portal
Opleiding
2-Year Advanced Vocational Diploma - Microsoft SharePoint Developer/Consultant - EC Utbildning (Polytechnic) (2011 - 2013) Helsingborg, Sweden
BSc - Computer Science (Computer Software Development) - Kristianstad University (2008 - 2011) Sweden
Post Graduate Certificate - Cross-disciplinary Project Management - Malmö University (2014-06) Sweden