Geert Hampe

Network Engineer at Self-employed/Multiple Customers (1993-01 – 1996-12)

Customers: Coca-Cola, Glaverbel, TNT, UPC

Team leader for installing Novell and NT server systems.
Performing network design on Cisco, UB, Xylan, Shiva, Bay Networks.
Implementing network projects on Cisco, UB, Xylan, Shiva, Bay Networks, and IBM Networking.
Managing large Pan-European networks for Coca-Cola, KBC,...

Network Supervisor at Getronics (1996-01 – 1998-12)

Operations Manager at Anixter (1998-01 – 2000-12)

Vice global ops manager for network field operation and 3rd line support
Project manager for the setup of a global network support organization in 14 countries
ISO 9001 contributor: writing of service delivery procedures and member of the board.
Designing, implementing and supporting very large global customer service solutions.
P&L Responsibility for 3 countries
Cisco, Xylan, Bay Networks escalation support.

Network Architect & Business Manager at France Telecom (2000-01 – 2002-12)

Technical project manager implementing the Cisco-Juniper IP-Backbone
Global team leader and Level 3 support on all IP products
Architect & Lead engineer for the technical rollout of the first Dutch MPLS backbone
Technical SPOC for the integration of Global One and Equant networks.
Business & market Analysis of triple play solutions.

Network Operation & Optimization Manager at Fujitsu Services NL (2002-01 – 2007-12)

Lead Architect for new network services.
Writing Procedures and Service descriptions for almost all current network related offerings.
Network Optimisation Manager for national airline KLM.
Network Optimisation Manger for international account BP covering 24 countries.
Main Architect and Technical-Operational Manager for the Fiber to the Home project, introducing next generation network services to 1,5 million homes in the Netherlands.
Main Architect for Abu Dhabi Taqa Energy, creating a strategic and technical solution permitting a flexible company acquisition structure.
Manager of the Operational network management platforms in Fujitsu NL.
Responsible for customer satisfaction improvement through the setup of internal improvement plans.
Winner of a Customer Award for 'customer focus and going beyond the normal borders.

Global Delivery Centre Operations Manager at Fujitsu Services NL, secondment to Fujitsu in Kazan (Russia) (2007-01 – 2008-12)

Creation of a new offshore business unit in Kazan that performs various application and infrastructure tasks.
Standardized and consolidated service delivery across the Global Delivery Centre, reducing cost.
Full Operational and HR responsibility for over 200 people also covering performance management.
Day-to-day management of the complete operation.
Development and management of the standard KPI's across the GDC.
Development of the standard Communication packs, facilitating communication between SDU's.
Development of business cases, internal and external.
Winner of an Internal Award for developing the Kazan location.
Development of the ISO27001 project, key contributor to several Chapters.
Development of Business Continuity / Disaster Recovery policies for ISO certification.
Transformation of the current business model into a more competitive one.
Facilitating new business into the Global Delivery Centre.
Promoting and giving various presentations covering offshore and what it brings to the customer.

Lead CSA/TPM at Fujitsu Services NL (2008-01 – 2009-12)

Engie L3 NOC at NTT Belgium (2010-01 – 2022-12)

Operational support for Engie Network Management department, managing a wide variety of network and system equipment.

Network and security management at Brussels City network and security team (2022-01 – Present)

Operational support for 300 locations of the City of Brussels Network Management department, managing a wide variety of network and system equipment, a lot of troubleshooting on the ISE for AP and endpoints, deploying new Fortinet firewalls, we supported also Palo Alto, F5 ASM and captive Portal

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