Gulistan Gumus

Born and raised in Antwerp, I am a third-year International Business Management student specializing in finance and international relations. Through my roles at Stad Antwerpen, KMSKA, and TVM Insurance, I have built strong administrative, operational, and client-facing skills.

At Stad

Antwerpen, I supported citizens by processing official documents, handling address changes, and managing front-desk services with accuracy and professionalism. I have also worked in high-volume environments — including assisting over 2000 museum visitors per day — and executed precise digital administrative duties within professional systems. My academic focus on finance, risk, and data analysis, combined with my multilingual communication skills, allows me to adapt quickly, work independently, and deliver reliable results.

I'm motivated to do my internship for 12 weeks from February to May.

Receptionist – Team Hospitality at KMSKA: Royal Museum of Fine Arts Antwerp (2025-06 – Present)

• Welcomed and assisted museum visitors with over 2000 visitors per day
• Scanned tickets and managed visitor flow
• Coordinated with colleagues via Teams for seamless operations
• Provided event support, including seating setup and guest direction

Administrative Assistant for Advisory and Credit Services at Stad Antwerpen; Ecohuis (2026-08)

• Checking contracts
• Maintaining the SharePoint list (their CRM system)
• Sending e-mails to citizens to update statuses
• Preparing data for further investigations

Front-desk officer (loketmedewerkster) at Stad Antwerpen, districthuis Deurne (2025-08)

• Collecting IDs, driver licenses and passports
• Processing address changes
• Carrying out administrative tasks
• Assisting citizens with their needs

Administrative assistant at TVM insurance (2022-08 – 2023-08)

• Execute digital administrative duties within the company's computer system.
• Organised and managed physical and digital filing systems.

Bachelor of International Business Management specialization in Global Business in International Business Management – KAREL DE GROTE UNIVERSITY OF APPLIED SCIENCE AND ARTS (2024-09 – 2027-06)

ASO – Human Sciences in Human Sciences – ONZE-LIEVE-VROUWE-PLUS COLLEGE (2017 – 2023)