Malek Titi

A network administrator with excellent technical, analytical and communication skills. Seeking to obtain a position in which I can utilize my knowledge and skills, have the opportunity to improve them, and gain more experience and knowledge.

IT Technical Support 11/2019 - 04/2021Yarmouk University Library, Irbid (Jordan)Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Resolve technical problems with Local Area Network (LAN), Wide Area Networks (WAN) and other systems.
• Follow up with university staff and students to ensure related issues are resolved.
• Installation and configuration of hardware operating systems and applications.
• Maintenance and monitoring of computer networks and systems.
• Deal with troubleshooting issues.
• Develop and maintain a filing system.
• Assist in the preparation of regularly scheduled reports.
• Prepare job-related tables using ExcAdministrative Assistant - Volunteer 02/2017 - 11/2019Amnesty International, Amman (Jordan)Responsibilities:
• Represent Jordan in European countries such as Russia and Greece in human right’s conferences.
• Organize and conduct meetings and work under strict deadlines.
• Prepare reports and documents about human rights and related projects

Telecommunication Engineer - Internship 08/2016 - 11/2016Zain Jo, Amman (Jordan)Responsibilities:

• Establish communication systems.
• Plan network installations.
• Establish voice and data networksNetwork Engineer - InternshipArabella Mall, Irbid (Jordan) 02/2016-08/2016Responsibilities:
• Design and maintain existing networks and infrastructure.
• Troubleshoot.
• Check for any disruption to the network and all included systems.

Safety and Quality - Training Course

CCNA (Switching and Routing) - Training Course