CRM Expert
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With 15 years of experience in marketing and project management, I bring a strong strategic vision to designing and executing personalized, targeted campaigns that drive engagement and results. Over the past years, I have specialized in CRM and targeted communications—both print and digital—with deep expertise in email marketing and gamification. I am passionate about digital innovation, combining a customer-centric and people-focused mindset with leadership skills.
CRM Campaign Expert at Delhaize (2024-01 – Present)
CRM Campaign Specialist at Delhaize (2021-01 – 2024-12)
CRM & Campaign Integrator at LolaLiza (2018-01 – 2021-12)
Digital Marketing & E-commerce Coordinator at Belgique Loisirs (2016-01 – 2018-12)
Assistant Editor & Digital Project Coordinator at Les Éditions Politeia (2013-01 – 2016-12)
Junior Webmaster at Ricoh Belgium (2011-01 – 2013-12)
Certificate in Business Management – ICHEC (2015-01 – 2016-12)
Master's degree in Sciences et technologies de l'information et de la communication - Spécialisation Édition – UCLouvain (2008-01 – 2010-12)
University bachelor's degree in Langues et littératures romanes – UCLouvain (2005-01 – 2008-12)
