Marissa Owusu

I describe myself as a hardworking and eager-to-learn person, someone who thinks in solutions. I am looking for a new job where I can further develop my career. I am seeking a pleasant team environment where there is room for my qualities and opportunities for growth.

Customer-focused and motivated with strong communication skills and a passion for helping others. Experienced in handling customer inquiries, resolving issues efficiently. Because I communicate in a pleasant way, I easily build relationships with others.

Creating a win-win situation is my ultimate goal and gives me great satisfaction.

Client administration at Familiehulp vzw (2023-12 – Present)

Administrative and accounting tasks for client management

• Accounting tasks such as invoicing, payments, and expense claims
• Preparing invoices for new projects
• Managing customer data, complaints, and issues in databases
• Creating queries for project invoicing
• Handling phone calls and emails with clients

Sales advisor at 123 inkt (2023-10 – 2023-11)

Sales and customer service for printing supplies

• Advising and assisting customers with purchases of ink and printers
• Calling potential customers to sell products
• Achieving sales targets
• Building customer relationships
• Maintaining product knowledge
• Processing orders and payments

Assistent HR at AGP (2023-02 – 2023-10)

Human Resources administration and support

• Preparing and handling files, contracts, and insurance for new employees
• Answering incoming emails and phone calls
• Supporting recruitment and selection processes
• Performing administrative HR tasks

Sales manager assistant at Remotec (2022-05 – 2022-09)

Administrative and sales support

• Accurately maintaining databases and administrative systems
• Answering emails and phone calls
• Supporting the sales manager with daily tasks
• Communicating with customers about products and services
• Managing stock and product orders in Excel

Bachelor in business management – Artevelde hogeschool (2021-02 – 2023-12)