EVENT ASSISTANT DIRECTOR & FRONT DESK - Choux de Bruxelles
(2025-01 - 2026-12)
- Coordinates and manages the technical and logistical organization of an event in the theater.
- Supervise operations to ensure the smooth running of the project (safety,human resources,..)
- Welcome and greet clients in the hotel.
- Arrange and provide adminstrative support (emails,..)
RECEPTIONIST - Ibis Hotel***
(2024-01 - 2025-12)
- Manage front desk operations including guest check-in and check-out.
- Collaboration with housekeeping and hotel staff to address client concern and ensure guest satisfaction.
- Manage room reservations and bookings by phone/Mail.
- Provide guests with information on the city and the cultural events.
OFFICE MANAGER & EVENT - Entso-E (European association)
(2022-01 - 2023-12)
- Organising logistics related to onboarding new colleagues.
- Point of contact for external and internal people in order to correct use of digital IT applications (GoBright,..).
- Providing logistic support during internal events (contact the speakers,catering...).
- Resolving troubleshooting and technical issues in the company with external experts.
- Responsible for the well being in the office
CUSTOMER SUPPORT SPECIALIST (Senior) - Moody's Analytics
(2017-01 - 2020-12)
- Communicate with clients and respond to requests and inquiries (CRM System) and analysis of financial statements.
- Responsabilities include client support, liaison with regional offices worldwide and quality monitoring.
- Establish cross-functional communication with all area involved with the product.
- Identify and solve problems related to the company software (quality control).
