Megan Carson

Tenancy Case Manager at Launch Housing (2023-11 – 2025-06)

Work within Transitional Housing with the mission of ending homelessness in Melbourne
Developed and implemented strategic initiatives to improve housing accessibility for clients
Led cross-functional teams to enhance service delivery and operational efficiency
Provide medium term accommodation for people who are experiencing, or are at risk of homelessness
Provide effective and efficient management of tenancies and properties within Launch Housing
Work with a vulnerable, disadvantaged, and diverse client group
Liaison with relevant DHS contacts, Owners Corporations, and contractors

Case Manager at Launch Housing (2022-08 – 2023-04)

Work within the mission of ending homelessness in Melbourne
Coordinated individualized case plans to address client needs, enhance service delivery, and end homelessness
Facilitated access to community resources, ensuring comprehensive support for clients facing housing instability
Assertive outreach work which includes assessment, case planning, liaison, and referrals
Work with a vulnerable, disadvantaged, and diverse client group
Work in the Tenancy Plus team to ensure clients maintain safe, appropriate and sustainable accommodation

Youth Case Manager at North Dakota Department of Human Services (2019-07 – 2020-12)

Provide therapeutic, supportive, and case management services for youth, families, and schools
Facilitated intake assessments to determine youth needs and eligibility for services
Specializing in case management services for children with SED (Serious Emotional Disorder)
Developed individualized case plans in collaboration with clients and families for effective support
Provide comprehensive assessment and periodic reassessment, development and periodic revision of a specific care plan, referral and related activities, and monitoring and follow-up activities

Manager at Premier Solutions Group (2018-04 – 2018-10)

Led cross-functional teams to optimize project delivery timelines and enhance collaboration
Developed strategic plans to improve operational efficiency and resource allocation
Customer coordinator with representatives in production industry
Administrative and managerial work within company as well as with customers
Pick-up/delivery of industry equipment

Manager at Hawthorn Suites by Wyndham (2017-05 – 2017-12)

Effectively managed 10 employees
Monthly inventory, computer data input, receptionist duties, and high customer service
Provide comprehensive training on cleaning procedures, safety protocols, and the use of equipment
Ensure Compliance: Implement and enforce all safety and sanitation protocols to maintain a safe working environment for staff and a safe stay for guests

Program Coordinator at Utah Food Bank (2016-06 – 2017-01)

Work within the mission of providing nutritious food to low socioeconomic children in Utah
Coordinated logistics for food distribution to ensure timely delivery across multiple locations
Coordinate Kids Cafe sites/organizations/schools/leaders throughout Utah
Ensure that food sites are compliant with health & safety standards

Over